Protecting Your Information
Is Our Responsibility

This Privacy Policy ("Policy") applies to all users of the kh444 platform. When you visit the kh444 website, create an account, or use any of our services, you are considered to have automatically agreed to the terms of this Policy.

kh444 treats user privacy as a top priority. The personal information you provide on our platform is stored under strict security measures. We use SSL encryption technology to protect your data from unauthorized access.

If you have any questions or concerns about this Policy, you can contact our support team at any time.

To provide services on the kh444 platform, we may collect the following types of information.

2.1 Information You Provide Directly

When you open an account on our platform or contact us, you voluntarily provide the following information:

• Name and identity details (full name, date of birth)
• Contact information (mobile number, email address)
• Financial transaction details (bKash, Nagad, or Rocket number)
• Documents required for identity verification
• Information provided when contacting customer service

2.2 Automatically Collected Information

When you use the kh444 platform, certain information is automatically collected through technical means:

• Device information (device type, operating system, browser version)
• IP address and approximate location
• Browsing information (which pages were visited, how long you stayed)
• Login and account activity records
• Information from cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may occasionally verify information through trusted third parties. This process confirms the accuracy of the information you have provided.

kh444 uses collected information only for legitimate and specific purposes. The main purposes for which we use information are listed below:

3.1 Service Operation & Improvement

• Creating, managing, and securing accounts
• Processing transactions and providing financial services
• Identifying and resolving technical issues on the platform
• Improving service quality and adding new features

3.2 Security & Compliance

• Identity verification and age confirmation (21+)
• Preventing fraud, money laundering, and other illegal activity
• Preventing the creation of multiple accounts
• Ensuring the security of financial transactions

3.3 Customer Service & Communication

• Responding to customer questions and complaints
• Sharing important account-related information
• Providing technical support

kh444 may share your personal information with third parties only in limited and specific circumstances.

4.1 Service Provider Partners

Necessary information may be shared with technology service providers involved in operating our platform. These providers operate under strict confidentiality agreements and may not use any information outside of our instructions.

4.2 Payment Processors

To complete financial transactions, we work with bKash, Nagad, and Rocket. The minimum information required to process transactions is shared with these service providers. The use of this information is governed by their own privacy policies.

4.3 Legal Obligations

We may be required to disclose information under applicable laws or regulations of Bangladesh, or by court order. In such circumstances, kh444 will cooperate with the relevant authorities by providing legally required information.

4.4 Business Changes

In the event of a merger, acquisition, or business restructuring, user information may be transferred to new ownership. Users will be notified in advance in such cases.

The kh444 platform uses cookies and similar technologies to improve the user experience and ensure platform functionality.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core platform functionality
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: Used to analyze platform usage and make improvements

5.2 Cookie Control

You can control or disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some core platform features to not work properly.

kh444 follows industry-standard security technologies and practices to protect your information. Our security measures include:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted
• Secure Data Storage: Collected information is stored in encrypted databases
• Access Controls: Only authorized personnel have access to user information
• Regular Security Reviews: Our security systems are regularly tested and updated
• Two-Factor Authentication: An additional verification option to protect your account

However, 100% security on the internet can never be guaranteed. Even though we apply the highest level of protection, the possibility of an unexpected security breach cannot be claimed to be zero. If a security breach occurs and your information is put at risk, we will notify you within a reasonable time.

kh444 retains your information only for as long as it is necessary or legally required.

7.1 Active Account Information

All information is retained while your account remains active. Upon receiving a request to close an account, steps will be taken to delete or formally anonymize the information after processing.

7.2 Financial Transaction Records

Records of financial transactions, deposits, and withdrawals may be retained for a specified period in accordance with applicable legal requirements.

7.3 Identity Verification Documents

Documents related to KYC (Know Your Customer) verification are retained for as long as necessary to meet legal requirements.

As a user of the kh444 platform, you have certain important rights over your own personal information.

8.1 Right to Access

You can request from us at any time to find out what kind of information we hold about you. We will take a reasonable amount of time to process this request.

8.2 Right to Correction

If there are any errors or inaccuracies in the information you have provided, you can request a correction. Some information in your account profile can be changed by you directly.

8.3 Right to Deletion

You may request that your personal information be deleted. However, financial transaction history, identity verification documents, and information that is legally required to be retained may not be deleted immediately.

8.4 Right to Object to Processing

You may object to the use of your information for certain specific purposes. However, this objection will not apply to the provision of customer service or legal obligations.

8.5 How to Exercise Your Rights

To exercise these rights, you can contact us through our 24/7 support team or by email. We will respond to your request within a reasonable time.

The kh444 platform strictly operates for users aged 21 and above only. We do not intentionally collect any personal information from minors.

An age verification process is in place at the time of account registration. If we have reason to suspect that information belonging to a minor is in our possession, we will immediately close that account and delete the information.

kh444 reserves the right to change or update this Privacy Policy from time to time. Reasons for changes may include:

• Technical upgrades or the launch of new services
• Legal or regulatory changes
• Improvements based on user feedback and suggestions
• Improvements to security measures

For significant changes, we will notify you by email or through the platform. Continued use of the platform after changes are made will be considered as your agreement to the new policy.

Our servers and technical infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that it is handled in accordance with the protection standards described in this Policy.

For data transfers, we apply appropriate contractual safeguards and ensure technical security.

If you have any questions, concerns, or complaints about this Privacy Policy, our support team is always ready to help.

We take every privacy-related request seriously and are committed to resolving each one with the highest level of professionalism.